Sales and Operations Assistant

Join the beating heart of one of London’s most iconic film & TV studios.

3 Mills Studios is one of London’s largest and most historic TV & film studio complexes — a 10‑acre creative campus set on its own island in East London. Home to world‑class television series, films, commercials, theatre productions, and music projects, our studios offer an inspiring, secure, and collaborative environment for some of the industry’s most exciting creative talent.

Owned by the London Legacy Development Corporation and managed by Lambert Smith Hampton, our on‑site team is committed to delivering an exceptional experience for every production that walks through our doors.

We’re now looking for a Sales & Operations Assistant to help keep our studio running smoothly and to be a warm, reliable, and proactive point of contact for productions, tenants, and contractors. If you thrive in a fast‑paced environment and love being at the centre of the action, this role is for you.

Why You’ll Love This Role

• You’ll work in a unique creative hub surrounded by industry professionals and exciting productions.
• No two days are the same — you’ll gain hands-on experience across operations, facilities, sales, administration, and client care.
• You’ll have opportunities to grow your skills in project coordination, FM systems, health & safety, contractor management, and operational support.
• You’ll be part of a friendly, collaborative team who pride themselves on delivering exceptional service.

Key Responsibilities

Client Experience & Studio Support

• Welcome clients, productions, and visitors with professionalism and enthusiasm.
• Assist the sales team manage client enquiries and requests.
• Stay informed about active projects to offer proactive support to internal teams and external clients.

Operational Coordination

• Support daily building operations including maintenance, cleaning, security, and general services.
• Arrange inspections and planned preventive maintenance with internal teams and external contractors.
• Provide first‑line cover during staff absences, ensuring continuity of service.
• Support the team during busy periods with flexible working hours (typically 09:30–17:30).

Meetings, Documents & Presentation

• Organise internal meetings and produce clear, polished minutes when needed.
• Create high‑quality documents — pitches, purchase orders, contract drafts, invoices — using approved templates and branding.
• Maintain meticulous attention to detail and uphold the professional image of 3 Mills Studios.

Administration & Data Management

• Assist the Sales and Operations teams general tasks ensuring accurate, complete information is recorded.
• Support the Facilities Manager in maintaining Vantify, including task scheduling and document uploads.
• Help onboard new contractors and manage incoming supplier enquiries.
• Assist with budgeting, cost control, and invoice processing across Operations and Sales.
• Contribute to sustainability initiatives and energy‑efficiency projects on site.

What You’ll Bring

Skills & Qualifications

• Strong IT literacy, including Microsoft Office and CAFM software experience.
• Solid understanding of health & safety legislation (IOSH Managing Safely preferred, or willingness to obtain).
• Excellent communication, organisation, and multitasking skills.
• A sharp eye for detail and the ability to work confidently to tight deadlines.

Experience

• Experience in operations, facilities management, or a managing agent environment is beneficial although full training will be provided.
• Experience in sales, marketing, and general office administration is highly desirable.

If you’re energised by fast‑paced environments, love supporting people, and want to be part of a team that keeps a major London film studio running smoothly, we’d love to hear from you.

We understand the value that a diverse and inclusive working environment brings to Lambert Smith Hampton. We celebrate the different perspectives and insights that people can bring through their cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.

We want to ensure that your application can be considered for all relevant roles across the Lambert Smith Hampton group of companies, including subsidiary and affiliate companies. We believe that this will ensure that talented people interested in developing their career with us will be considered for the widest range of opportunities that we can provide and will also receive the best candidate experience.

By submitting your application, you acknowledge that your personal data may be shared with other Lambert Smith Hampton Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here:  Privacy Policy | LSH