Job Title: Regional Facilities Manager

Department: Facilities Management

Location: London

Core Function:

To ensure the consistent delivery of operational Facilities Management (FM) services across the regional portfolio, and the management of Health & Safety Risk ensuring full compliance across the portfolio. This role will line manage the regional team and manage a portfolio of investor properties.

Role Purpose:

• To manage the regional Facilities Management team and to act as focal point for all day to day operational matters within delegated region 
• Responsible for Risk Management and Statutory Compliance and team’s performance within region 
• Responsible for ensuring operational consistency across the region and team according to the policy and the National FM business plan 
• Ensure procurement of regional services is completed according to LSH process & procedures and to the agreed cycle 
• Ensure the correct contract documentation and commercial terms are in place for each outsourced FM service 
• Responsible for the performance measurement and management of regional contractor base according to SLA’s and KPI’s 
• Ensure utility management and LSH processes are adhered to and any issues are resolved with LSH’s utility consultant 
• Deliver and Facilitate service delivery to the agreed FM standards across region consistently 
• Develop, mentor and coach teams within sector to maximise their personal and operational potential.

Skills, Knowledge & Experience:

• Significant operational management experience or background in related FM discipline 
• Must hold as a minimum MIWFM and willing to work towards AssocRICS status (professional qualification to be gained within two years of appointment) 
• Must hold a minimum of IOSH Managing Safely and be prepared to undertake NEBOSH within first 12 months of appointment 
• Experience of managing multi-disciplined teams 
• Cost control, variance and forecasting reporting 
• Ability to manage multi-client portfolios 
• Excellent understanding of risk management.